Organise your event in the largest conference centre in the Beskid Mountains! Czarny Potok**** is all about individual approach and top-level service. Contact us to select an offer tailored perfectly to the needs of your group.
Czarny Potok**** is an ideal place for a family holiday. A number of amenities, such as - a specially prepared menu, or a wide range of attractions will make every toddler feel like a VIP guest!
Hotel **** Czarny Potok Resort&Spa Krynica, Krynica-Zdrój
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Guests' opinions Real sensations and experiences

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Nov. 22
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Excellent guest reviews
4.8/5
Fantastic! Facebook
4,0/5
Very good! Tripadvisor
8,9/10
Fantastic! booking.com
Wspaniałe miejsce na wypoczynek
Wspaniałe miejsce na wypoczynek

- szczególnie dla rodzin z dziećmi! Hotel dostarcza wielu atrakcji dla dzieci i dorosłych. Urokliwe, zadbane, pełne zieleni obejście hotelu. Spokój, czyste powietrze to dodatkowe walory tego miejsca. Ponadto, przemiła obsługa hotelu. Pan Łukasz (kelner) wyjątkowo uczynny człowiek. Przepyszne, świeże i różnorodne śniadania oraz obiadokolacje. Serdecznie polecam.

Family rest
Family rest
A great hotel that provides a comprehensive holiday for the whole family. Many attractions for children, care in kids club, swimming pool and even movie screening which allow parents to take advantage of attractions and facilities for adults. It is worth noting that all safety precautions were taken during this difficult time.
A very enjoyable week's holiday
A very enjoyable week's holiday
A very enjoyable week's holiday. Great service, many attractions and relaxation areas, beautiful location. Hopefully more such well organised resorts in Poland.
Very wide range of activities in the hotel itself. Service, management at a very high level. Attention to epidemic considerations: tables, chairs realistically disinfected, dishes are served by staff (not a problem), measured body temperature at the entrance to the pool, restaurant, etc. Staff in masks. I will definitely return.
We were captivated by the positive attitude of the staff
We were captivated by the positive attitude of the staff
We were captivated by the positive attitude of the staff at this hotel. To every question we had, the answer started ""of course"". I have not felt so " spoiled" for a long time. I recommend!
Too short
Too short
I liked that all the activities are included in the price of the stay. The corridors are a bit twisty but the rest is great.
I highly recommend this hotel
I highly recommend this hotel
I highly recommend this hotel, in our opinion one of the best in Poland. Very good service at breakfast and dinner, helpful reception. All staff wear masks (you can't hear anything they say :)), it is clean and safe. Mrs Tatiana stole our hearts forever, rare approach to a guest, intelligent and nice person who cares a lot about guest's satisfaction. On the second day we had a serious problem which was solved perfectly. We will come back to you more than once.
Great location. Hotel large however not crowded. Large rooms well equipped. Very friendly staff. Ala carte restaurant prepares delicious dishes. Breakfast, dinner delicious - very large choice. We are happy to return here for a holiday.
I highly recommend
I highly recommend
Super location, delicious food, child friendly hotel, kind hotel and restaurant staff, I highly recommend
Once again, I recommend it!
Once again, I recommend it!
I recommend the place for all travellers perfect for lovers, for families with children (even the little ones are provided with attractions and amenities) for seniors. Breakfast, dinner for 5+ mega large selection, fresh food, served with class and passion. For children a well-equipped playroom, a swimming pool with warm water. Once again I recommend!!!
Worth every penny!
Worth every penny!
Our stay was simply magnificent at this hotel. We were trying to find a fault and couldn't. Cannot recommend this property enough. Hotel, facilities, staff, food and value for money, incredible. We will definitely come back and recommend it to everyone! Thank you for an unforgettable stay.
The location of the hotel, its external appearance, the professionalism of the staff, the spa,
Excellent stay
Excellent stay
mainly thanks to the staff, at every step polite and smiling. In particular, waitresses in the Regional Restaurant deserve praise and VIP ROOM service. High level and comfort of accommodation. The only drawback is the far situated flats in building 8 and for people with mobility problems this is a big difficulty. Food very tasty, great surroundings and close to the slope.
Very enjoyable stay in Krynica
Very enjoyable stay in Krynica
The hotel has its own atmosphere especially in winter. Although we were in the last building there was no problem with it. We were given a separate car park by the building itself. Very tasty breakfasts, large selection in buffet form. The hotel has a real ski room with a ventilation system. At the end of our stay we discovered an incredibly well equipped games room. A ski bus goes to the Jaworzyna slope every day which is a nice facility. Would 100% recommend.
Best Resort in Poland
Best Resort in Poland
There is everything for guests. Delicious cuisine, great service, lots of attractions. Revelation. You will be delighted with your choice of this place.
Great holiday, wonderful service from reception to cleaning ladies. The best cooks, especially Mr Marcin from the mountain hut J A lot of attractions, you cannot get bored there. I have never heard so many compliments - greetings from the SPA lady. Batteries fully charged.
High standard hotel 5*
High standard hotel 5*
Nice service, waiters in all restaurants very friendly, great atmosphere in the main restaurant with atmospheric music, rooms nicely decorated, with air conditioning, fridge, hairdryers, bathrobes available.... Food very good, delicious and sumptuous breakfasts. Excellent place for families with children, lots of space to relax, armchairs and tables set up everywhere, sun loungers outside and hammocks by the Czarny Potok[Black Stream], lots of nice places to relax and rest.
We sincerely recommend it!
We sincerely recommend it!
We sincerely recommend ! The hotel is very clean, amazing delicious breakfast , super pool and great staff. A top quality hotel in every way.
Very nice hotel
Very nice hotel
Very nice hotel with many attractions for children big and small ;) Delicious food, climatic evening concerts and a super relaxing SPA zone :) I recommend.
We have been coming to Czarny Potok regularly almost since the hotel was opened. We always feel at home there. Children love to spend time in the kids club. Hotel service at the highest level, unobtrusive, attentive and always smiling. Mr Luke from the restaurant service deserves a word of praise. We will be back and recommend to others.
Lovely resort
Lovely resort
Lovely resort situated in a beautiful location. An ideal place for a relaxing holiday. The wellness and spa area at a very high level. The dishes served in the restaurant are very varied and certainly even the most discerning palates will find something to their liking. We wholeheartedly recommend and would be very happy to return here again.
Friendly staff
Friendly staff
Friendly staff, high standard, beautiful surroundings, delicious food, high standard , full relaxation, nothing but to return
Beautifully located hotel
Beautifully located hotel
Beautifully located hotel. Throughout the property flows a picturesque bird, whose noise in the morning sets an amazing mood and fills with positive energy. Super service and generally high level of the hotel. Great place to relax as well as to spend time actively, because the slope is located nearby, not great for skiing. I recommend it.
Fantastic hotel that deserves its 4 stars ❤ food delicious, rooms large and clean daily cleaned, staff very friendly and always helpful ... to sleep lulls the noise of the stream flowing next to ... We spent there 5 days with children and we are very satisfied with the stay
It was delicious, white, friendly and we will definitely return here
It was delicious, white, friendly and we will definitely return here
It was delicious, white, friendly and we will definitely return here :-) The hotel is clean and well-kept, the room is beautiful, the staff is very helpful and there were attractions for everyone. Both my son (8 months old) and my daughter (2 years old and 8 months old) had a lot of fun. The views are fabulous! And the sound of the river! We did not want to leave. For the way back we got a send off gift, it was really a nice surprise! THANK YOU :-)
Ideal for a family ski trip
Ideal for a family ski trip
Everything on site - restaurants, swimming pool, gym, ski room etc. Location close to Jaworzyna, bravo for the ski bus taking you to Jaworzyna! Generous breakfast buffet. Large, comfortable rooms.
I am delighted
I am delighted
I am delighted with everything that my stay in Czarny Potok has given me!!!!!! I recommend, recommend and recommend again !
Excellent place for families with children. You can't get bored there even when it's raining outside :) Super pool, great playroom, sensational food and very nice and professional staff!
Pleasant Moments
Pleasant Moments
Very professional spa staff and superbly skilled, gentle massage therapists. The cuisine is to die for. The variety of meals very tempting to overeat. I recommend to anyone looking for a beautiful resort in the beautiful mountains. You can't get bored for a minute in Czarny Potok.
Excellent hotel
Excellent hotel
Excellent hotel,very good food and friendly staff! spa treatments worth recommending! We recommend!!!
Highly recommended.
Highly recommended.
Highly recommended. High standard of rooms, exclusive spa, delicious food and friendly staff. I don't think anyone needs convincing about the charm of the Polish picturesque mountains.
Super. Great karaoke event. Fantastic hotel and sensational staff. Best May weekend even against the weather
It was a shame to leave
It was a shame to leave
Beautiful place; spacious, clean rooms; great, friendly staff; plentiful breakfasts and tasty à la carte meals. No reservations. We were sorry to leave. I was definitely pampered! And the gentleman frying omelettes we wanted to take with us.... Thank you and I would highly recommend it.
The hotel is ideal for staying with children of all ages.
The hotel is ideal for staying with children of all ages.
Hotel ideal for staying with children of all ages. Nice clean rooms. Lots of attractions in the open air and inside the buildings. It is a bit tiresome to go to the main building for breakfast and dinner, but luckily the weather is good so it is not a tragedy. Mountain cottage sensational idea. Staff pleasant and helpful. Beautifully developed area near residential buildings. It could easily be a 5 star facility. We will certainly return here.
Brilliant hotel!
Brilliant hotel!
Brilliant hotel! You can really relax and unwind. For children a lot of attractions, there is no question of boredom. A very charming and atmospheric place! Super pool, good food and a beach next to a playground for children, a brilliant idea! I highly recommend!
The hotel is beautiful, clean, with lovely staff, with very good food, with many attractions for both adults and children (animations from early morning till evening). Spa area perfect, quiet, beautifully decorated. The pool area is sufficient, although with a large number of guests it is better to use in the morning or in the afternoon. If it rains, there is something to do in the hotel itself. In addition, there is a daily shuttle service to Krynica every hour. Guests feel 100% taken care of here. We will be back :) We highly recommend !
Wonderful place
Wonderful place
It captivates with its picturesque location and beautiful design. Clean, spacious rooms. Nice and knowledgeable staff. Very tasty food. Wellness & spa area at a high level. We will definitely be back!
Hotel service for 6+
Hotel service for 6+
We are currently with our granddaughters it is great ! Rooms clean , food delicious and hotel service for 6+ . Cheers also to the ladies from the spa.
Wonderful place with atmosphere
Wonderful place with atmosphere
A beautiful place with atmosphere, even though the complex is huge. The interiors are decorated with taste, everything seems to have been thought out here. Undoubtedly, the biggest advantage is the location of the hotel; from here it is close to the charming Jaworzyna, and a stream murmuring at night inspires like the best spa. Good cuisine and excellent service - all of them very nice and without fake smiles. I recommend!
During every stay at this hotel I feel like I am a special guest! Staff very polite, friendly, smiling and all the rest at a high level! I highly recommend it!
Good holiday
Good holiday
Kind staff, very good breakfasts , parking included in the price of accommodation, rich SPA offer and AQUA & Fitness available for customers which allows you to relax even if the weather is not good. "Welcome menu 15% discount for the SPA, personalized welcome letter + cakes, coca cola and beer (seemingly nothing but nice :-) You need to get used to moving along the links between buildings - sometimes it's easy to get lost :-) In general, I recommend!
Very positive
Very positive
It was a wonderful romantic honeymoon weekend. Service at the hotel of the highest standard, rooms clean and well maintained, beautiful surroundings, peace and quiet. Wonderful saunas, sensational massage and delicious food.
Very good hotel
Very good hotel
A clean, beautifully landscaped hotel, it tempts with great food and wonderful spa facilities. The helpful and hospitable staff are eager to help in various situations. The labyrinth of corridors and connectors seems unmanageable at first, but once you read the description you can easily find your way everywhere. I recommend for all weather for families with children and not only :))
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